Vacancy - Training Administrators x2

Our client, The PGA, are seeking to hire 2x Training Administrators. You will be reporting to the Training Programme Administration Manager and will have responsibility for the administration of a year group on the PGA Training Programme (FdSc and DipHE only). You will also work as part of a team to provide administrative support to ensure the efficient running of the Training Programme (FdSc, DipHE and AGMS) and other training initiatives within the Education Department

 

PRINCIPAL DUTIES:

 

To carry out the following duties:

 

Responsible for the administration of a Training Programme year group  

 

To administer Assistant Professionals' annual enrolment, subscriptions, exam fees and playing record fines as applicable

 

Formulate and agree with Manager Individual Assistant Professional payment plans (where applicable), and monitoring to ensure compliance

 

To administer and organise Assistant attendance at the annual residential week at the PGA National Training Academy

 

To maintain the PGA CRM databases for Assistant Professionals in an accurate and timely manner

 

To be the 1 st point of contact for PGA Professionals and Assistant Professionals and liaise and correspond with both, to ensure that information is accurate

 

Ensure the Assistants' attachment and Declaration of Existence of Employment Contract is in place and up to date

 

Process assignment extension requests, in agreement with the Training Programme Administration Manager and advise the PGA Assistant, Training Executive and the assignment marker accordingly

 

Assist Training Executives with allocating and distributing assignments and relevant paperwork to the markers

 

Input assignment marks onto BIRMS (UoB) database

 

Send assignment marks to DipHE Programme Lead (UHI) to enter into SITS database

 

Release marks to Assistant Professionals and report the release of marks to PGA Pro's within agreed deadline period

 

To assist with the coordination of examinations, including booking Assistant Professionals onto their required venue for examinations and ensuring that the correct amount of examination papers/guidance notes are distributed to the relevant examination centres

 

To assist with logging in of coursework marks, inputting all examination marks and producing and despatching examination results, ensuring accuracy at all times

 

Taking and dealing with telephone, email and face to face enquiries;Help to organise and administer Training Programme events e.g. graduation and examinations

 

Advise and liaise with other PGA Departments, Regional Offices, the University of Birmingham and the University of the Highlands and Islands, to facilitate the exchange of accurate relevant information, e.g. advising of Assistant Professionals' progression, suspensions, relocations, changes to training etc

 

Generate all relevant template correspondence; Assist with running periodic ad hoc reports;

 

QUALIFICATIONS/EXPERIENCE:

 

GCSE level including Maths and English (or equivalent demonstrating adequate levels of numeracy and literacy)

 

Strong administration

 

IT and keyboard skills (Word, Excel, Outlook, Power-point, Web-based applications)

 

Knowledge of database management (preferably CRM)

 

Excellent communication skills

 

COMPETENCIES:

 

Flexibility

 

Business Focused

 

Communication

 

Customer focused approach

 

Planning & Prioritising of workload

 

Continuous Improvement

 

An ability to work independently or as part of team

 

PERSONAL PROFILE:

 

An enthusiastic, self-confident, well organised self-starter who can demonstrate an ability to produce high quality, accurate work under pressure.

 

To apply, please click here

Posted on Monday Sep 24