Vacancy - Training Administrators x2

Our client, The PGA, are seeking to hire 2x Training Administrators. You will be reporting to the Training Programme Administration Manager and will have responsibility for the administration of a year group on the PGA Training Programme (FdSc and DipHE only). You will also work as part of a team to provide administrative support to ensure the efficient running of the Training Programme (FdSc, DipHE and AGMS) and other training initiatives within the Education Department




To carry out the following duties:


Responsible for the administration of a Training Programme year group  


To administer Assistant Professionals' annual enrolment, subscriptions, exam fees and playing record fines as applicable


Formulate and agree with Manager Individual Assistant Professional payment plans (where applicable), and monitoring to ensure compliance


To administer and organise Assistant attendance at the annual residential week at the PGA National Training Academy


To maintain the PGA CRM databases for Assistant Professionals in an accurate and timely manner


To be the 1 st point of contact for PGA Professionals and Assistant Professionals and liaise and correspond with both, to ensure that information is accurate


Ensure the Assistants' attachment and Declaration of Existence of Employment Contract is in place and up to date


Process assignment extension requests, in agreement with the Training Programme Administration Manager and advise the PGA Assistant, Training Executive and the assignment marker accordingly


Assist Training Executives with allocating and distributing assignments and relevant paperwork to the markers


Input assignment marks onto BIRMS (UoB) database


Send assignment marks to DipHE Programme Lead (UHI) to enter into SITS database


Release marks to Assistant Professionals and report the release of marks to PGA Pro's within agreed deadline period


To assist with the coordination of examinations, including booking Assistant Professionals onto their required venue for examinations and ensuring that the correct amount of examination papers/guidance notes are distributed to the relevant examination centres


To assist with logging in of coursework marks, inputting all examination marks and producing and despatching examination results, ensuring accuracy at all times


Taking and dealing with telephone, email and face to face enquiries;Help to organise and administer Training Programme events e.g. graduation and examinations


Advise and liaise with other PGA Departments, Regional Offices, the University of Birmingham and the University of the Highlands and Islands, to facilitate the exchange of accurate relevant information, e.g. advising of Assistant Professionals' progression, suspensions, relocations, changes to training etc


Generate all relevant template correspondence; Assist with running periodic ad hoc reports;




GCSE level including Maths and English (or equivalent demonstrating adequate levels of numeracy and literacy)


Strong administration


IT and keyboard skills (Word, Excel, Outlook, Power-point, Web-based applications)


Knowledge of database management (preferably CRM)


Excellent communication skills






Business Focused




Customer focused approach


Planning & Prioritising of workload


Continuous Improvement


An ability to work independently or as part of team




An enthusiastic, self-confident, well organised self-starter who can demonstrate an ability to produce high quality, accurate work under pressure.


To apply, please click here

Posted on Monday Sep 24