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Sporting Jobs

Vacancy – Tournament Director ( no longer available )

Our clients vision is to improve the personal and professional lives of its Members.  To assist with delivering its core objectives, our client is seeking to recruit a Tournament Director based at it’s regional office in Guildford.  Reporting to the Regional Secretary, the Tournament Director will be responsible for planning, developing and delivering the Regional Tournament schedule on a daily basis for Members throughout the Region, overseeing the administration, delivery and activation of events primarily within the region but occasionally throughout the UK and internationally as required. 

Principal duties include:-

Co-ordination of all pre-event arrangements such as:  promoting the event; conducting planning meetings; course inspections; compilation and distribution of meeting notes and reports; preparation of local Rules and all tournament paperwork; and schedule/organize adequate staffing for the event.Deliver the Tournament to ensure the standards of our client are upheld and the expectations of Members, host venues, golfers and partners/sponsors are met to include:  overall responsibility for ensuring adequate administration processes (ie registration, starting, recording, rulings);  organizing collation of/posting results;  conduct prize-giving and presentations;  manage all Press and PR; co-ordinate all resources (to include support staff and equipment);  ensuring customer service standards, quality and expectations are met;  ensuring health and safety, driving and working hours regulations are adhered to;  and occasional driving of tournament vehicles to/from events.Ensuring all events are adequately budgeted for and delivered within pre-agreed budgets.Responsibility for the operation of BlueGolf and ensuring the accuracy of all administrative and public facing information pre and post event.Supporting the Regional Secretary and office staff when not at tournaments.Telephone and digital communications with Members, Golf Clubs and Partners/Sponsors.Playing an active role in achieving regional KPI’s designed to meet our clients strategy in terms of Member engagement, financial targets, benevolence and welfare, communication and commercial and playing opportunities.

As well as having an expert knowledge of the game and structure of golf the ideal candidate will be a competent, knowledgeable player, having passed our clients exams.  Areas of experience will include: database management, IT, administration, communication, customer care and staff management.  Holding a basic first aid qualification and being able to spend time away from home is essential for the role.  

The key competences to succeed in this role include:  the ability to lead and manage a small team, being flexible, organized with the ability to plan and prioritize work against strict and often distant deadlines, being customer and business focused whilst being a confident public speaker and decision maker, being highly motivated to continuously improve standards, giving attention to detail and understanding the profile, needs and demands of the business.   As well as having a positive approach and attitude, the successful applicant will be able to demonstrate they are a good communicator (verbally and in writing), they are able to remain calm under pressure and able to make, give and follow instructions.   

Whilst this is a permanent, full time role with the core hours of the business being 9 am to 5 pm Monday – Friday a large degree of working outside of these hours is expected with some weekend and bank holiday working.  In addition to a competitive salary, our client is offering a company car, membership of the pension scheme and (after a qualifying period) membership of the private healthcare, company sick pay, group income protection and group life assurance schemes.

To apply please click herePosted on Wednesday Jan 9

Categories
Sporting Jobs

Vacancy – B2B Marketing Manager ( no longer available )

Our client, a global sporting venue, are looking for a B2B Marketing Manager to join their Commercial Team. 

You will be responsible for the formulation and implementation of the Drive brand and B2B brand marketing communications plans – to build awareness, generate sales leads and revenue.

Drive Brand Key Responsibilities 

Develop, implement a marketing strategy, both on and offline

Develop a clear positioning and points of differentiation for the brand and ensure that all marketing communications, both offline and online, reflect the Drive positioning

The design and delivery of a set of brand guidelines

Enthusiastic acceptance of the brand plan within the business and with key stakeholders, including the Drive Operations team

Design attractive and effective multi-channel marketing initiatives, campaigns and promotions to drive new customer acquisition

Measure and report on the success of promotional campaigns.

Produce sales analysis and campaign reports 

The collection and processing of customer feedback to drive continuous improvement in brand performance

Drive our New Product development process.

In addition to identifying opportunities, this includes the development of business cases, as appropriate 

Own the Social Media Marketing strategy, from platform choice through to measurement, best practice content creation and amplification 

Manage third party agency content

Monitor and control budgeted brand expenditure

To monitor and report on competitor activity to ensure that the product offer continually evolves and underpins the brand positioning

Drive Brand Key Responsibilities 

Create and manage the brand B2B marketing plan to increase leads and revenue for the Conference and Corporate Events, Track and Testing and Corporate Hospitality

To implement a brand B2B PR and Social Media strategy for corporate and agency bookers 

To develop and manage the brand B2B continuous e-contact strategy – optimising the booker journey 

To define, execute and manage the booker loyalty / incentive programme to drive sales and increase customer loyalty 

Develop and maintain a corporate and booker database Design and produce effective B2B brand collateral 

To support the C&E, Hospitality and Track and Testing sales teams i.e. collateral production, advertising, editorial, exhibitions, FAM trips 

To conduct ROI analysis on all marketing activity and adjust strategy accordingly 

To monitor and report competitor activity to ensure that the product offer continually evolves and underpins the brand positioning Agency management – working with our key design, print, CRM and digital agencies 

To manage and monitor the b2B marketing budget 

To manage the customer insight through post event booker feedback surveyGenerating new innovative ideas to drive booker engagement 

Key Relationships

Commercial Director, Senior Management Team, Commercial Marketing Team, Sales, Finance, Events and Drive.All 3rd party agencies.

Knowledge, Skills & Qualifications

The ability to communicate effectively on all levels.

The ability to manage and drive multi-dimensional projects and initiatives

A good eye for detail and a desire to take responsibility.

A friendly, outgoing nature and ability to work as part of a teamA ‘can do’, proactive attitude

Flexible approach to working hours, including weekends and some evenings. 

Experience of demand creation and contact acquisition campaigns with quality brands

Experience of integrated promotional, direct marketing and advertising campaign

Good understanding of digital & social media Marketing qualification or CIM

Full, clean UK driving license

Flexible approach to working hours, including weekends and some evenings.

Ambitious, commercial marketer with digital marketing experience, gained from an events or client-facing environment

B2B marketing experience

Experience of managing budgets and financial planning

Knowledge and experience of successful end-to end event planning

Confident communicator who will network and develop strong and productive business relationships with our suppliers, agencies and internal stakeholders.

Strong and creative copywriting skills.Good understanding and awareness of brand management

An analytical and creative thinker.

Able to manage a demanding schedule and deliver multiple marketing projects to deadline

Self-motivated with a proactive approach to all work activities.Advanced Microsoft Office skills including Word, PowerPoint and Excel.

A true passion and expert knowledge of the events industry with an interest in food, drink and the arts.

In addition to the above, knowledge and experience of the leisure and hospitality and/or gift experience market would be advantageous.

To apply please click here

Categories
Sporting Jobs

Vacancy – Membership Services Manager (Affinity) ( no longer available )

Our client is a professional football club based in Scotland. They are seeking a Membership Services Manager (Affinity) to join their Commercial & Marketing team. 

Main Responsibilities

Work closely with the Commercial Director and Marketing Manager to drive a growth and retention strategy in order to deliver volume and sustainable income growth against ambitious targets.

Draw on the marketing, sales, communications and digital services at the Club to develop and manage the delivery of campaigns designed to retain existing members and recruit new members.

Ensure membership offerings are clearly presented through the Club’s digital channels, onsite and wider public activities.

Develop and continuously update print and digital collateral which supports the initiatives, always making sure communications, advertising and literature comply with Club brand guidelines.

Ensure that benefits delivery is carried out across all departments to improve membership satisfaction. 

Lead on the planning and delivery of members’ events and develop a regular programme of activities for members.Work with the relevant Club departments to deliver a regular and comprehensive events programme for members.

Work closely with the Finance Department to implement a reconciliation system to ensure that reporting of income is consistent.

Continue to drive Direct Debit as the primary renewal method to improve retention rates.

Work closely with the Club’s Insights Manager to regularly interrogate and analyse the databases to support recruitment and retention activities, improve campaign effectiveness understand trends and identify opportunities.

Monitor all metrics relevant to measuring engagement levels, progress and impact across both initiatives.

Synthesise membership data into comprehensive reports that can be delivered at senior management level.

Research and acquire opportunities to promote membership via partnerships or third party affiliates.Maintain a strong understanding of membership practices by attending networking events as and when appropriate.

Skills, experience and knowledge

Practical and thorough knowledge and understanding of managing a membership scheme, with experience of leading a membership or loyalty scheme within a major institution

Experience of delivering multi-channel marketing campaigns and the ability to use digital marketing tools

Extensive experience of using CRM / stakeholder management systems and interrogating data and reporting

Ability to analyse data and develop information into reports for wider dissemination or presentation

Ability to work to deadlines

Intermediate to advanced level abilities on Microsoft Word, Excel and PowerPoint

Excellent copywriting and editing skills

Event management experience

Comfortable managing a budget and able to plan and forecast effectively

Prior line management experience

Qualifications

Degree or equivalent

Personal attributes

Absolute attention to detail

A high level of practical and organisational skills

Results driven and highly numerate

Strong interpersonal skills

Strong oral and written communication skills

Ability to work on own initiative

Ability to work as part of a team and to support colleaguesWillingness to learn new skills

Ability to work in a changing and flexible organisation

To apply click herePosted on Thursday Jan 3